Shipping & Returns

Shipping

Delivery/shipping times:
We will email you once your order has been shipped. A tracking number will be provided. If there are any delays we will notify you by email immediately. While all products are 100% legal we do send all of our orders in discreet packaging. The courier will not leave your package in a letterbox or other remote location for security reasons, please ensure someone is at home or office that you have authorized to accept your delivery.

Depending on stock levels please allow 3-5 working days for your order to be shipped.  In most cases, orders will ship out within 1-2 days. It is highly advised to take this shipping time in consideration when ordering to ensure you have our products available for your use when you require them.

Returns

You may return items within 14 days of delivery for a full refund.

We will also pay the return shipping costs if the return is a result of our error (you received an incorrect item, etc).

You should expect to receive your refund within 15 working days of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return and the time it takes your bank to process our refund request.

If you need to return an item, please email us. We will respond quickly with instructions on how to return items from your order.