How is Hemp different from Marijuana?

Hemp and marijuana are both part of the cannabis family. However, to be classified as hemp, the plant must contain very low levels of tetrahydrocannabinol (less than 0.3 percent).

What is CBD?

CBD is short for Cannabidiol. It’s one of the many unique compounds found in the cannabis plant. CBD is a non-psychoactive compound and completely isolated from THC. Recent advancements have made it possible to grow cannabis with high concentration of CBD and zero THC.

What is the endocannabinoid system (ECS) and how does cannabidiol (CBD) work?

Endocannabinoids are naturally occurring substances in the brain that activate the receptor sites in the endocannabinoid system to modulate physiological processes that can include appetite, pain, immune system, neuro-protectant that include; mood, memory and disease prevention.

Do I need a prescription?

No, a prescription is not required to use CBD.

Will CBD help my illness?

Due to MCC and SAPHRA regulations, we cannot state any claims regarding the products ability to treat or heal medical conditions. However, we do share testimonials. Products are marketed and sold to be consumed as a health dietary supplement. Depending on your illness, it is recommended that you conduct your own research and follow a regimen prescribed by your doctor. Our products are sold as dietary supplements and we make no claims as to remediation of any illness or medical condition.

What’s the ideal serving size and how often should I take it?

Please follow the suggested printed dosing guides on our website and each of our products. Remember to always consult with your physician prior to adding a new supplement or medicine to your diet.

How long will it take to receive my order?

You can expect your order to be shipped in 1-2 business days. Arrival is dependent upon location and service provider. We suggest you allow delivery for 3-5 business days.

Can my cat or other pets take your Pet CBD Oil?

The pet products we offer currently are designed to support canine wellness. We are continually evaluating ways to expand our offerings and locate new products to serve the Endocannabinoid Systems of many mammals.

Can the colour of my hemp extract CBD oil vary from batch to batch?

Products that are made with ingredients grown in nature sometimes vary slightly from batch to batch. If you experience a color difference from product to product that is due to the natural, seasonal variation in the hemp crops.

I would love to start selling CBD Oils SA oil products, where do I start?

Please visit the Contact page under the Reseller’s tab and follow the instructions. If you are approved, a CBD Oils SA representative will contact you.

How do I change or cancel my order?

Please email customercare@cbdoilssa.co.za to cancel and order.  However, when an order is placed, we begin processing your order immediately to ensure prompt delivery, once the order has been shipped, we are unable to cancel or change your order.

How do I check the status of my order?

Once your order has shipped, you will receive a shipment confirmation email.This email will contain your tracking number as well as a link to track your package.

Will I fail a drug test if I take CBD?

The trace amounts of THC in full-spectrum oils should not make you fail a drug test, but some trustworthy companies, provide solutions completely devoid of THC for those for whom random drug testing is a concern. CBD is not a drug.

Can I take CBD together with prescription medication?

You shouldn’t mix CBD with any other form of medication without talking to a doctor first